Turn your career to Turnabout!

This isn't your average retail gig.
Grow your fashion career with us!

Turnabout is Western Canada's leader in luxury resale and we’re seeking customer-focused fashionistas to join our team.

 

CONSIGNMENT BUYER

Consignment Buyers are responsible for building and maintaining consigner relationships with warmth and professionalism. They input new and existing account information quickly and accurately into the Liberty system, possess a high level of brand awareness in order to ensure accurate pricing, and maintain a positive attitude with consigners, customers and team members at all times.

 

Consignee/ Consignor Relationship and Customer Service:

  • Assess new consignment items to ensure that they are appropriate for selling.
  • Explain seasonal, conditional, all other requirements to new consigners.
  • Develop relationships with consignors; learn who VIP’s are and be aware of how their accounts are doing.
  • Provide quality service and the best possible prices to customers.

 

Product Knowledge and Research:

  • Elevate customer service by being aware of current fashion labels and trends.
  • Observe shopping trends, prices and merchandising and note any areas that Turnabout could improve upon in order to maintain its high standards and position in the market.

 

Teamwork:

  • Work together with and motivate fellow team members to accomplish goals.
  • Increase brand awareness and workplace skills, learn stock, observe buying trends.
  • Notify Fashion Associate of any price changes or discrepancies.

 

Operations:

  • Assist with markdowns as necessary.
  • Assist with store opening and closing procedures, including cash outs,
  • Help ensure that the consignment area is consistently neat and tidy.

 

Job Type: Full-time

Salary: $16.00 /hour

Experience: Fashion Retail Merchandising or Sales: 1 year (Required)

 

Apply on Indeed.com

SALES ASSOCIATE

Culture:

  • Our staff is a close-knit community united by an appreciation for style, the business of fashion and customer service
  • We are a bustling, diverse and inclusive work environment
  • We are a 40-year old, family-owned company that recognizes and rewards staff achievements and believes in career advancement.

 

You:

  • Have a warm, friendly demeanour and you enjoy relationship-building… and sales!
  • Understand the importance of customer satisfaction
  • Are flexible, reliable and are able to work within retail store hours (including at least one weekend day)
  • Have comfortable computer knowledge (preferably POS systems)
  • Are physically able to stand for long periods of time with some lifting involved

 

What we offer:

Competitive wages - $14 to $16 per hour based on experience and availability

  • Generous incentives and accelerated pay schedules based on performance
  • Retail without evening hours
  • Extended medical plan (full-time employees)
  • RRSP matching program (full-time employees)

Experience in retail is essential but you must be willing to learn from the ground up, as our retail niche is unique. Our goal is to help you excel in your career with Turnabout!

Apply on Indeed.com

E-COMMERCE MODELS

We are always looking for fresh faces to model for our online store and marketing campaigns! Send us an email with your information, measurements, portfolio or social media.

Please note: Photoshoots take place during the work week, Tuesday - Thursday.

What we are looking for:

  • Experienced male or female models
  • Ages 19+ (older models are also encouraged to apply)
  • Any ethnicity
  • Any height
  • Sizes 0 - 14

 

To apply please email socialmedia@turnabout.com

 

If you are looking to:

  • Sell our product and our service by providing excellent customer service.
  • Have fun with customer experience and interaction.
  • Build strong customer relationships with new and existing clientele.
  • Learn all about contemporary high-end labels and their value.
  • Work in a fast-paced, ever-changing environment.
  • Be part of a growing industry with career advancement opportunities.
  • Work for a company where you are recognized and rewarded for your achievements.

 

We Offer:

  • Competitive Salary to be negotiated based on experience.
  • Generous Incentives and accelerated pay schedules for excellent performance.
  • Flexible retail hours without late nights.
  • Extended medical plan (full-time employees).
  • RRSP matching program.
  • We train in all aspects of our business. Learn the Turnabout retail store systems, as well as the consignment and buying process. We offer job positions and opportunities to advance based on your strengths and abilities. Our goal is to help you excel in your career with Turnabout.

 

1) RETAIL STORE MANAGER POSITION

If you:

  • Have a warm and friendly personality with strong communication skills
  • Lead by example by working side by side with your team
  • Have great time management and organizational skills
  • Have excellent coaching and development team development skills
  • Understand the importance of customer satisfaction.
  • Are flexible and able to work within retail store hours (including at least one weekend day)
  • Have strong computer knowledge (including POS systems).
  • Are physically able to stand for long periods of time with some lifting involved. Working in resale is a physically demanding job.
  • Are motivated to acquire in-depth brand knowledge.

Competitive Salary to be negotiated based on experience.

 

2) FULL AND PART-TIME ASSOCIATE POSITION

If you:

  • Have a warm and friendly personality with an interest in relationship building.
  • Enjoy interacting with people and understand the importance of customer satisfaction.
  • Are reliable and able to organize work efficiently.
  • Are flexible and able to work within retail store hours (including at least one weekend day)
  • Have moderate computer knowledge (preferably POS systems).
  • Are physically able to stand for long periods of time with some lifting involved. Working in resale is a physically demanding job.
  • Are motivated to acquire in-depth brand knowledge.

Competitive wages based on experience.

We look forward to hearing from you!