Authenticating is the most important part of our consignment process. Our well-trained staff and professional buyers work to ensure that every single item that is consigned or bought is 100% authentic and in great condition.
All items are strictly authenticated before they are approved for consignment by our team of resale experts. Authentication is brand-specific, each item is inspected for brand markings, holograms, date codes, hardware engravings, and serial tags.
We require that all designer handbags, jewelry & accessories come with proof of authenticity or proof of payment at time of consignment. When necessary we use outside services to authenticate your items and provide a written appraisal. Thorough authentification allows for us to obtain the best possible price for your items.
Turnabout does not accept fake or counterfeit merchandise of any kind. If we suspect that a submitted consignment is not authentic we will contact the consignor in an effort to establish the items authenticity. Items Turnabout determined are counterfeit may be returned to the consignor or can be disposed.