SHIPPING

All shipping is via Canada Post. All orders over $250.00 CAD receive free shipping.

All standard shipments please allow 1-3 days for handling and between 7-10 business days for your order to arrive.

All orders are shipped Monday through Friday.

All orders received on Saturday and Sunday will be processed on the following Monday. This will result in an additional 2 to 3 days for fulfilment.

If more than 15 days have passed since your order was processed, please email us at online@turnabout.ca (hyperlink) to request a review on the status of your order.

 

RETURNS

All Turnabout sales are FINAL SALE. At this time we not accepting returns; either in-store or online.

For more questions regarding an online item please call 1 (604) 734-5313 and enter at the prompt one of the following extensions to indicate the location of the item.

Extension ‘10’ for 3135 Granville Street, Vancouver

Extension ‘30’ for 3112 West Broadway, Vancouver

Extension ‘50’ for 2929 Main Street, Vancouver

Extension ‘40’ for 610, 15355 – 24th Avenue, South Surrey

Extension ‘60’ for 1985 West 4th Avenue, Vancouver

Extension ‘20’ for Turnabout Home: 3109 Granville Street, Vancouver, BC, V6H 3K1

At this time Turnabout Home Decor & Furniture is PICK UP IN-STORE ONLY.

 

ORDER CANCELLATIONS

To ensure swift cancellation of your order, please contact Turnabout (using list above) within 12 business hours following payment. Note: Once the shipping process has started, we are unable to cancel the order.