Shipping & Returns

SHIPPING

Our goal is to offer you the best shipping options. We strive to provide the very highest levels of responsiveness to you at all times.

We ship via Canada Post. Orders over $250.00 CAD receive free shipping!

For standard shipments please allow 1-3 days for handling and between 7-10 business days for your order to arrive. We ship Monday-Friday, so weekend orders may take 2 or 3 days for fulfilment.

If more than 15 days have passed please email us at online@turnabout.ca to review the status of your order. 

 

RETURNS

Please note that all items are FINAL SALE. At this time we are not accepting returns in store or online. For more questions regarding an online item please call (604)734-5313 and use the extension associated with the item location.

At this time Home Decor and Furniture is PICK UP IN-STORE ONLY. Our Home Store address is: 3109 Granville Street, Vancouver BC, V6H 3K1

 

ORDER CANCELLATIONS 

If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 business hours following payment. Once the shipping process has started, it can no longer be cancelled.